FREQUENTLY ASKED QUESTIONS
Questions? Let’s see if we can help.
ARE YOU REGULATED BY THE FINANCIAL CONDUCT AUTHORITY?
Yes. Hill Finance t/a The Insurance Supermarket is directly authorised and regulated by the Financial Conduct Authority under registration number 313916.
ARE YOU REGISTERED WITH THE DATA PROTECTION REGISTER?
Yes. Hill Finance t/a The Insurance Supermarket is registered with The Information Commissioner’s Office (Data Protection) under registration number Z6330690.
HOW DO I USE YOUR SERVICES?
It’s simple: Get a Quote , compare prices and find your perfect policy!
DO YOU GIVE ADVICE?
No. The Insurance Supermarket cannot advise or recommend that you choose a certain policy. We can, however, provide you with all of the information required for you to make an informed decision that suits your requirements.
DOES YOUR SERVICE COST ANYTHING?
No. The Insurance Supermarket does not charge you a fee. If you decide to take out a policy we may be paid a fee from the product provider.
WHICH PROVIDERS DO YOU WORK WITH?
We work with a wide range of insurance providers. Whatever your budget or circumstance, we can find a policy to suit you. Our online quote and apply journey will compare all the prices available to you so that you can make the best decision.
WHY SHOULD I USE THE INSURANCE SUPERMARKET?
It’s simple, really. Our service is free, and our online quote and apply journey will compare all the prices available to you to ensure that you have the most suitable options. Life insurance is one of the most important purchases of your life, so it’s important to get it right.
HOW MUCH COVER DO I NEED, AND FOR HOW LONG?
That will depend on your personal circumstances and what you want to cover. Do you have a mortgage? If so, you might want to take out life insurance to match that mortgage so your family don’t have to worry about it if you were to die unexpectedly.
AM I A SMOKER?
Life insurance providers usually define a smoker as someone who has smoked or used any products containing nicotine within the last 12 months.
WHAT IS UNDERWRITING?
During the application process, all life insurance providers will ask questions about your current and past medical history. These questions may seem intrusive, but they play a crucial role in presenting your risk rating to an insurer. In some instances you will not be accepted straight away, and the case will be referred to underwriting. When this happens, your case will be manually assessed by an underwriter who may decide to write to your GP for further information before your policy is activated. Our online quote and apply journey allows our providers to instantly underwrite you (if eligible) and will provide you with underwritten quotes so you know you will be accepted straight away!
CAN I CHANGE MY COVER IF CIRCUMSTANCES CHANGE?
Absolutely. It’s important to keep your life insurance relevant to your personal needs and situation. If you ever need to update or change your cover, make sure you give your provider a call to discuss any changes.
IS THERE A COOLING OFF PERIOD?
You have a 30 day cooling off period for any life insurance policy. If you cancel during this time you may receive a refund of any premiums paid.
WHAT IF I WANT TO CANCEL AFTER THE COOLING OFF PERIOD?
If you cancel outside of the 30 day cooling off period you may not receive any refund from the provider.
BE SURE TO GET A QUOTE AND SEE FOR YOURSELF